Information for New Patients
What to Expect During Your First Visit
If you don’t get a chance to fill out our online registration forms beforehand, we ask that you come to our office 20-30 minutes before your scheduled appointment time to fill out paperwork.
On an initial naturopathic medicine visit:
- Dr. Peters will conduct a thorough health history, including diet and lifestyle factors.
- Physical exam will be performed according to indications. If any lab work is necessary, we will go over that during your visit. (If a fasting blood sample is needed, we can schedule a separate visit for that.)
- You will be given any necessary immediate care and home instructions.
- We may ask you to authorize a release of records from other facilities where you have received treatment.
- In many cases, we ask that you return once all lab results and outside records are received for your report of findings. This gives the doctor a chance to tailor a treatment plan to your individual needs.
- Your first visit will last 60-90 minutes.
On an initial chiropractic visit (back/neck/joint pain, headaches):
- Dr. Peters will conduct a thorough health history.
- Orthopedic/neurologic exam will be performed according to indications. If any imaging (X-rays, MRI) is necessary, Dr. Peters will refer you to an imaging facility.
- In many cases, treatment may be rendered on the first visit. Dr. Peters primarily uses a low-force technique called Neurostructural Integration Technique (NST) — see our FAQ for more details.
- Your first visit will last about 60 minutes.
Financial Information:
- We are happy to verify insurance benefits for you and bill medical, auto, or workers’ compensation insurance. We are preferred providers for Blue Cross/Blue Shield of Illinois and Aetna. We are also providers for Medicare (coverage limited to chiropractic spinal adjustments only). Other insurance is accepted at out-of-network rates.
- Unfortunately, Medicaid (Illinois Public Aid) does not cover any services at CINHC.
- Payment for deductible, copayments, and products is expected at time of service. We accept cash, check, Visa, MasterCard, American Express, and Discover.